Find childcare that feels like family
How it works
Create a profile
Tell us about your kids, your care needs, and your parenting style.
Find your matches
Meet stay-at-home parents who can care for your kids.
Manage scheduling, payment, and pick-up and drop-off logistics
What is Otter?
Otter is a new and different way to think about childcare. With Otter, families help other families to create a safe, nurturing, and supportive environment for kids to learn and grow. Stay-at-home parents watch other peoples’ kids alongside their own and are paid for doing it. Parents working outside of the home get care they can rely on. It’s childcare that feels like family.
How does it work for parents who want to provide care?
Once you click that you’re interested in providing care, you will go through our sign-up process where you’ll take a background check and share your preferences about things like how much you want to charge per hour, when you want to work, and how you parent. From there, we’ll start matching you with a parent seeking care who has similar values to you. It may take a bit of time before your initial match because we believe that parents using Otter should be able to get to know one another before providing and receiving care. Otter is 100% free for parents providing care.
How does it work for parents who need care?
Once you click that you need care, you will go through our sign-up process where you’ll take a background check and share information about your kids, your care needs, and how you parent. From there, we’ll start working to match you with a parent providing care who has similar values to you. It may take a bit of time before your initial match because we believe that parents using Otter should be able to get to know one another before providing and receiving care.
How do I find someone to work with?
We do the matching work for you and match you with another parent based on your answers about your values, needs, and requirements. You’ll learn about them, set up a conversation to get to know them, and then decide whether you want to move forward together. We guide you through the process so that everyone is on the same page from the start.
How much does Otter cost?
Otter is 100% free for caregivers. Otter caregivers set their own hourly rate, and parents who seek care pay caregivers through Otter each week. Otter charges a fee with each payment, which is currently 5%, plus a service fee that helps us cover the cost of running the marketplace. There is no upfront cost. Care seekers only pay Otter when they actually receive care.
How do I know whether Otter is safe?
We know that your children are the most important thing in the world to you, and we have to earn your trust every day. We are investing in things like background checks, identity verification, technology to manage drop-off and pick-up, and a dedicated Trust and Safety team focused on making Otter safe. Safety is a top priority for us because we know it is a top priority for you.
Where is Otter available?
Otter is currently available in Los Angeles and Phoenix. We are growing quickly, and we may well be in your region soon. If you are in a city where we aren’t yet active or know where we should go next, please sign up so that we can let you know when we arrive.